Get in touch
If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email at hello@melbourneclothing.com
Pre-sale items are not yet in stock, but available for advanced order on our site. A pre-sale item will ship directly to your chosen shipping address once it is in stock. The expected date that the item will leave the distribution center is indicated on the product detail page. This date is a good estimation of the item’s availability but please note that the date is not firm.
Please allow 2-5 business days for your order to process. This does not include your transit time. All shipping transit times are based on the order's address! Please note, we do not ship on Saturdays & Sundays or Holidays.
Returns and exchanges must be delivered to our warehouse within 14 days of the delivery date for a full refund, less shipping fees. Please allow 5-7 business days for the refund to process. Product(s) must be new, unworn, and unwashed with original tags. We do not accept returns or exchanges for "Final Sale" goods. Shipping fees vary and will be deducted from the refund amount. If you have any questions or concerns regarding your return, please contact us at hello@melbourneclothing.com with your Order Number in the subject line.
Reach out to us soon as possible to hello@melbourneclothing.com and we will do everything we can to help. However, we cannot guarantee any order adjustments after purchase.
If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email at hello@melbourneclothing.com