How can we help?



When will I receive my pre-sale item(s)?

Pre-sale items are not yet in stock, but available for advanced order on our site. A pre-sale item will ship directly to your chosen shipping address once it is in stock. The expected date that the item will leave the distribution center is indicated on the product detail page. This date is a good estimation of the item’s availability but please note that the date is not firm.

What is your shipping policy?

Please allow 2-5 business days for your order to process. This does not include your transit time. All shipping transit times are based on the order's address! Please note, we do not ship on Saturdays & Sundays or Holidays.

What is your return policy?

Returns and exchanges must be delivered to our warehouse within 14 days of the delivery date for a full refund, less shipping fees. Please allow 5-7 business days for the refund to process. Product(s) must be new, unworn, and unwashed with original tags. We do not accept returns or exchanges for "Final Sale" goods. Shipping fees vary and will be deducted from the refund amount. If you have any questions or concerns regarding your return, please contact us at with your Order Number in the subject line.

How do I make changes to my order?

Reach out to us soon as possible to and we will do everything we can to help. However, we cannot guarantee any order adjustments after purchase.

Get in touch

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email at